Job History
October 2023 - April 2022 (7 months)
Remote / California, USA
Senior UX/UI Designer
at Treez
Guiding bud-tenders in effectively establishing and overseeing discounts for multi-store cannabis businesses, both manually and automatically.
e-commerce
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Conducted extensive user research using various methods, shaping the foundation for optimal Minimum Viable Product (MVP) development.
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Actively contributed to design and development processes, attending critique sessions, refining design tickets, creating feature tickets, and overseeing administrative duties.
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Designed the discounts feature for B2B platforms, allowing manual and automated discount applications, streamlining processes for multi-store businesses.
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Conducted focused research on cannabis dispensary bud-tenders, aiding in system enhancements and validating new features.
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Streamlined design deliverables for Product Collections (Groups), enhancing product catalog management.
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Conducted proof-of-concept testing for a B2C mobile Rewards system, improving user experiences and fostering innovation.
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Collaborated with cross-functional teams in India, Europe, and the USA.
April 2023 - March 2022 (1 year, 2 months)
Remote / California, USA
Senior UX/UI Designer
Helping ghosts kitchens to improve operations, integrate delivery services and manage complex product menus.
e-commerce
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Led internal catalogue design for managing restaurant menus, including critical functionalities like core and variant product creation, 86/68 feature and modifiers management for different products and its options.
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Enhanced functionality of the platform to go SaaS, supporting user management by role and improving company revenue by implementing these changes.
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Researched and designed user flows for Delivery Service integrations.
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Implemented usability improvements for a seamless B2B and B2C client experiences: Kitchen Display Systems (KDS) and Customer displays at point of sale.
February 2022 - May 2018 (3 years, 10 months)
Hybrid / Santiago, Chile + Boca Raton, USA
Mid Level UX/UI Designer
Keep track of patients records and update them on the go for gastroenterology practices over the US.
healthcare
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Engaged in global, cross-functional collaboration within the diverse teams (UX, development product and marketing), researching and setting new standards for product verticals in diverse medical specialties.
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Led mobile and web experience design for the Gastroenterology vertical (gGastro), achieving ground-breaking visual unification with the ModMed suite.
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Managed and supervised the refreshing of gGastro's appearance, enhancing the system and matching it visually with the design system present on the rest of the ModMed's EMA suite.
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Facilitated impactful UX workshops with users, stakeholders and clients during the annual strategy retreat and yearly Momentum conference.
May 2018 - February 2015 (3 years, 4 months)
Onsite / Santiago, Chile
Lead UX/UI Designer
at MiningTAG
Improving operations, control of contractors and safety of people inside underground mines throughout Chile.
underground mining
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As Lead UX/UI, I collaborated with a stellar dev team, crafting the groundbreaking Onemine mining software, achieving the business goal of reducing mining production time up to 40% through the power of right-time information.
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I fueled innovation, constantly improving existing products and pioneering new ones.
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My team’s UX evaluations ensured unparalleled user satisfaction.
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Working with Agile, Lean UX, and Design Thinking, I collaborated with developers to deliver remarkable outcomes.
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Through captivating workshops and dynamic meetings, I fostered collaboration with users, clients, and stakeholders.
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Leveraging tools like Card Sorting, wireframes, and mockups, we iterated highly complex systems and dazzling dashboards.
November 2014 - March 2014 (9 months)
Onsite / Santiago, Chile + Washington DC
UX/UI Designer
at AllergyHero app
Save lives by connecting people having anaphylactic shock with those who have the medicine to prevent it.
healthcare
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Worked as UX/UI designer for a startup project based on an app for severe allergies that might cause anaphylaxis reactions.
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Research based on feedback loops with users to increase usability and developers easy implementation.
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Pioneered iPhone 4 case industrial design which had embedded an epinephrine injection.
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Orchestrated brand image and marketing design.
Juanuary 2014 - October 2012 (1 year, 4 months)
Onsite / Santiago, Chile
Industrial Designer
at Bioquimica.cl
Improve educational science labware to schools and universities making science fun and easy to understand.
education
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Internship as an industrial designer for 2 months and then part time for the rest of the time, to completion of studies.
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Design and development of graphic educational material for experiments and scientific kits for schools and universities.
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Development of equipment and products for science and research laboratories.
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Photographs and edition for the catalog and website.
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Graphic design (brochures, business cards, catalog, etc.) for Neon Creative Labware.
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Copper development kit for science camps nationwide student (educational materials) and graphs to Bioquimica.cl - Learning of management CNC laser cutting machinery for acrylic and 5mm maximum thickness agglomerates and vinyl cutting plotter for adhesive vinyl.
Freelance work
2023
Frame & Flight
User research for checkout user flows in the Dave's Hot Chicken app, aiming to set best practice recommendations to enhanced usability on the final step of online ordering and improve revenue.
research
2021
Gauss Control app
Keeping heavy machinery drivers safe by measuring their psychomotor vigilance tasks performance while they start their shifts.
process control
2021
Aprovechapp
Save money by taking full advantage of discounts and promotions of different products and services.
e-commerce
